FAQs

Below are some frequently asked questions that people often have.

Q: How often do I really need to have my HVAC system serviced?

A: To ensure your system is running at peak levels (for the equipment you have), you should have your A/C and furnace or boiler serviced annually. Typically, it makes more sense to split the A/C service from the heating service and schedule them just prior to their respective seasons.

Q: How often should I change my furnace filter?

A: There are many different types of filters on the market today.  For that reason, it’s best to check the manufacturer’s specifications for the filter you have.  Also, if you are remodeling or for any reason there is an elevated amount of debris in the air, you may need to change the filter daily.  Otherwise, we recommend changing your filter every 30 – 60 days of normal operation.

Q: What exactly is a furnace “Clean and Tune”?

A: In Minnesota or any environment that requires your furnace to run a lot, the furnace gets dirty as a result of combustion gases.  A “Clean and Tune” is a multi-point check of the components involved in the operation of your furnace. The cleaning portion is generally related to debris built up in the burner tubes.  The “Tuning” relates to adjusting the oxygen levels at the gas valve which needs to be in a predetermined range for peak efficiency.  

Q: Am I eligible for rebates?

A: The local energy companies (Xcel and CenterPoint) offer efficiency rebates to consumers. As a “Trade Partner” the mechanical contractor that installs the eligible equipment can provide the consumer the appropriate forms to send the energy company.  To determine eligibility, you need to know the SEER (seasonal energy efficiency ratio) rating for the equipment installed. The largest thing that confuses consumers is just this. The SEER rating is for the entire system collectively.  You cannot install one component (A/C only, ect.) and assume the rating the single component carries is now the actual rating of the entire system.  Ask your contractor for further details.